ck44ap's Privacy Policy

Types of Information Collected

When registering and using the ck44ap platform, we collect the following types of information:

1.1 Identity Information

• Full name and nickname where applicable
• Date of birth (for age verification — only users aged 21 and above are approved)
• National identity card or passport number (for identity verification where applicable)
• Residential address

1.2 Contact Information

• Email address
• Mobile number (for verifying transactions via bKash, Nagad, Rocket, or Upay)

1.3 Financial Information

• Payment method details — mobile banking (bKash, Nagad, Rocket, Upay) or bank account information
• Deposit and withdrawal transaction history
• Wallet balance and bonus information

1.4 Technical Information

• IP address and device identification
• Browser type and operating system information
• Login time, session data, and usage patterns
• Information obtained through cookies and similar tracking technologies

How Information Is Collected

ck44ap may collect your information in various ways. Each method is transparent and operates on the basis of your consent:

2.1 Direct Collection

When you register with ck44ap, complete account verification, make a deposit or withdrawal, or contact us via support chat, you voluntarily provide information. This information is stored securely directly on our servers.

2.2 Automatic Collection

When you browse our website, our servers automatically record your IP address, browser information, referral URL, and page views. This information is used to improve site performance and ensure security.

2.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies. More details on this can be found in Section 6 of this policy.

Purpose of Using Information

ck44ap uses the information collected from you for the following legitimate purposes:

• Account Management: To create, maintain, and secure your ck44ap account.
• Identity Verification: To comply with Anti-Money Laundering (AML) regulations and confirm user legitimacy.
• Processing Financial Transactions: For deposits, withdrawals, and bonus payments.
• Customer Support: To resolve your issues and provide 24/7 live chat service.
• Platform Improvement: To analyze user experience and improve the quality of games and services.
• Security and Fraud Prevention: To detect and prevent unusual activity.
• Marketing Communications: To inform you about relevant offers and promotions, subject to your consent.
• Responsible Gaming: To monitor your playing patterns and ensure responsible gaming.

We never sell or rent your information to any third party for their direct marketing purposes.

Information Storage and Security

ck44ap has implemented industry-standard technical and organizational measures to protect your personal information:

4.1 Encryption and Technical Protection

• 256-bit SSL (SSL/TLS) encryption is used for all data transmissions.
• Sensitive information is stored on end-to-end encrypted servers.
• Firewalls and anti-intrusion systems prevent unauthorized access.

4.2 Access Control

• Only authorized personnel can access your personal information.
• All internal access is monitored and logged.
• Employees work under confidentiality agreements.

4.3 Data Retention Period

We retain your information for as long as necessary to meet legal obligations and resolve disputes. Even after an account is closed, information may be retained for a specified period in accordance with applicable regulations.

Sharing Information with Third Parties

ck44ap may share your information with certain third parties in limited circumstances and under strict conditions. These circumstances are:

5.1 Payment Processors

Financial information required to complete bKash, Nagad, Rocket, Upay, and bank transactions is shared with the relevant payment processor. These partners have their own privacy policies and are bound to protect your information.

5.2 Game Software Providers

Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, and other game providers may receive technical session information to ensure smooth gameplay. Identity or financial information is not shared with them.

5.3 Legal Obligations

We may be required to provide information to the relevant authorities if required as part of a court order, government directive, or legal process.

5.4 What We Never Do

• Sell or rent your personal information to third parties.
• Provide your information to advertising networks.
• Share information for marketing purposes without your permission.

Cookies Policy

Cookies are small data files that your browser stores on your device when you visit our website. ck44ap uses the following types of cookies:

6.1 Essential Cookies

These are essential for the basic functionality of the website — maintaining login sessions, security verification, and saving language preferences. Without these cookies, the site will not work properly.

6.2 Functionality Cookies

These help remember your preferences — such as game settings or display preferences. They make your experience more convenient and personalized.

6.3 Analytics Cookies

These are used to understand which sections of the site are used most and to review platform performance. This information is processed in aggregated and anonymous form.

6.4 Cookie Controls

You can delete or disable cookies from your browser settings at any time. However, if essential cookies are disabled, some features of the site may not be available.

Your Rights

ck44ap believes you should have full control over your own information. You have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: You can request correction of incorrect or outdated information.
• Right to Erasure: In certain circumstances you can request that your information be deleted — however, if there are legal obligations, it may not be possible to delete all information.
• Right to Withdraw from Marketing Communications: You can opt out of receiving promotional emails or messages at any time.
• Right to Object to Data Processing: You can object to the processing of your information for specific purposes.
• Right to Data Portability: You can request to receive your information in a standard format.

To exercise these rights, contact our support team via live chat or email. We will respond to your request within a reasonable time.

Protection of Minors

ck44ap strictly provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors.

Age verification is mandatory during the registration process. If we become aware that a user is under 21 years of age, their account will be suspended immediately and the collected information will be deleted.

If you believe a minor is using our platform, please notify our support team immediately. We are firmly committed to our responsible gaming policy.

Policy Changes

ck44ap reserves the right to update this privacy policy from time to time. If changes are made, we will notify you in the following ways:

• The "Last Updated" date will be clearly displayed on the website.
• For significant changes, a notification will be sent to your registered email.
• You will be given adequate notice before any new policy takes effect.

If you continue to use the site after any changes, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We generally try to respond to your queries within a reasonable time. We give the highest priority to privacy-related matters.

Ensuring proper protection of your personal information is at the heart of every decision made by ck44ap. We sincerely thank you for your trust in our platform.